Book Your GP Appointment Today!

Privacy & Cancellation Policy

Privacy Policy

This Data Protection Compliance Policy sets out the steps taken by Dr Kelly & Associates to ensure that its data processing practices are in accordance with UK data protection law. Dr Kelly & Associates acknowledges that the personal data it processes is, and shall remain, the property of Said Clients.

Upon termination of the contractual relationship with Said Clients, Dr Kelly & Associates (or other properly appointed responsible agent) will continue to hold the personal data on behalf of Said Client. Said Client reserves the rights to access your personal data in accordance with this data protection statement at any time. Personal data will not be given to any other third parties for any purpose.

Dr Kelly & Associates has in place appropriate technical and organisational measures against the accidental, unauthorised or unlawful processing, destruction, loss, damage or disclosure of personal data and adequate security programmes and procedures to ensure that unauthorised persons do not have access to personal data or to any equipment used to process personal data. Dr Kelly & Associates provides individuals (including Said Clients HR) with the right of access, rectification, blocking, erasure and/or destruction available to such individuals under the applicable data protection laws in the UK.

Dr Kelly & Associates acknowledges that the personal data it processes is, and shall remain; the property of Said Clients and it will return to Said Client all copies of the relevant data upon termination of the contractual relationship with them.

Cancellation Policy

If you should need to cancel or re-schedule your appointment, we ask that you give us at least 24 hours’ notice. To do so, simply phone or email the practice. Unfortunately, if you fail to provide sufficient notice or fail to turn up to an appointment we will regretfully have to impose a 50% cancellation charge. Please note, in the vast majority of company paid medicals any cancellation fee will be borne by the patient rather than the Company.

Part of the Doctorcall Group
City Physio
Lifestyle Clinic